Need Business flow & Clarification on this functionality. 8.1 The Customer may request LYCA MOBILE, through Customer Care Services, to disconnect it from international calling services, higher rate services and additional rate services. Additionally, they are displayed on marketing posters and on the website https://www.lycamobile.be/en. Moreover, an unlimited SMS bucket is also a part and parcel of this plan. The compensation will be automatically included in the invoice corresponding to the period immediately following the one in question. Dear Subscriber, Your new password has been sent to your mobile number. Auto Renewals/ Bundle subscriptions; and. In such cases, the Customer shall contact the distributor and/or retailer from whom the SIM card was purchased and request a refund. Your bundle is subject to Auto-renewal and if your opt-in will automatically renew once it expires. Once the SIM Card has been inserted, the Customer will be able to access and use the Services without any delay. Here, I am listing all international plans Lycamobile brings for the UK users. If you are a new user or you are subscribing to this plan for the first time, its available in 5 only. After these 30 days, your bundle allowance expires and you are free to purchase the same or a different plan. Lycamobile launches this offer for users who buy a new SIM. The inclusive minutes cannot be used for, calls to premium, short or special services numbers, and any other usage will be changed at the standard rate. 2. LYCA MOBILE will only agree to replace a SIM Card when it is found to be defective due to faulty workmanship or design. Lycamobile 10 bundle also gives you 500 international minutes! QUALITY AND TEMPORARY INTERRUPTION OF SERVICES. Include Landline & Mobile Landline Only. Lyca Mobile Belgium All In One S, All In One M, All In One L (the offer) allowances are for calls from Belgium to call Landline and Mobiles at a flat discounted rate without a connection charge to the Belgium metropolitan Networks. If the SIM Card is deactivated, your specific telephone number will be reallocated to another Customer, you will not be able to access or use the Services, and you will not be entitled to a refund. Required fields are marked *. Web the newly launched lycamobile app is the safest and most accessible way to . Auto Renewals/ Bundle subscriptions; and. Unlimited minutes and texts from Lyca Mobile to Lyca Mobile in Belgium are subject to a fair usage policy of 300 minutes and 250 texts per day or 3000 minutes and 3000 texts per month (30 days), whichever is earlier. Germany plans with 10 or less. Save my name, email, and website in this browser for the next time I comment. Lyca to Lyca minutes from Belgium to Ukraine Kyivstar, To recieve important info, special offers & more. This is used in context with load balancing, in order to optimize user experience. Lycamobile Student Plans: 10, 12, 15 & 25 Bundles. It means that you will get some part of the . Check here the subscription and price details. (a) You have the right to a billing which duly differentiates the concepts of prices charged for the services provided. If you use up your roaming allowance and with that also your national data, youll be charged our standard pay as you go rates. 2.10 LYCA MOBILE at the request of government agencies, regulatory or law enforcement bodies can record communications made using the Services. To top up Lycamobile credit from abroad, simply call 0032499951966 and follow the instructions. In order to claim compensation, the customer must submit their claim for compensation to LYCA MOBILEs Customer Service within one month of the restoration of Service. You do not have to give any reason for your withdrawal or cancellation. LYCA MOBILE cannot be held responsible for any damage caused by failure to follow these instructions. If abroad, call 0032 49995 1966 and follow the same steps. Order your new SIM card by dialing 01 77 72 23 22 from Lycamobile OR dial 322 . 2. Customers need to buy a Lyca Mobile data Bundles to access Mobile data on the phone. Save my name, email, and website in this browser for the next time I comment. 13. The Lycamobile credit code you received from Recharge.com can be directly topped up on your mobile. We allow the Customer to continue using our Services until the Spending Cap is reached. 1. 2.8 The Customer acknowledges that whilst LYCA MOBILE will use its best endeavours to ensure error free service, LYCA MOBILE shall not be liable to the Customer for any loss or inconvenience not attributable to LYCA MOBILE caused to the Customer by any action of a distributor, including fraud, deception and/or non-payment, unless it derives from an instruction given by LYCA MOBILE to the distributor. 2.11 It is LYCA MOBILEs policy not to intentionally disconnect any call as long as the customers post-paid plan has not been exhausted or in default however, calls may be disconnected for reasons beyond LYCA MOBILEs control, such as force majeure, carrier failure, technology failure or human error. 4367067 . Check here the details of the subscription and resources. You have requested to change your password for: For security purposes we have sent an email to your account confirming this change. The below mentioned prefixes have been excluded from bundle calls and SMS. Your consent for Lyca Mobile to store your payment card details is valid for 365 days unless you remove your consent as detailed in point 3, above. 28 days offer for new online. In such event, LYCA MOBILE will notify the Customer at no cost that the limit of the Spending Cap is reached. Make this plan yours for just 10! With their highly effective services, the Lycamobile has been able to expand its network globally to offer customers worldwide the chance to purchase data at affordable prices. Same like other national plans, it also brings unlimited nationwide minutes and SMS. 14.2 LYCA MOBILE shall not be liable for damages caused by the intervention of a third party, including governmental, regulatory or administrative bodies. The Customer must meet the costs of restoring the Services which can be up to 30 Euros. Please enter the same mobile number for which you are going to buy Top-Up. PROTECTION OF CUSTOMER DATA AND PERSONAL INFORMATION. In the case of cancellation, you may inform us using the cancellation form that LYCA MOBILE will make available to you. LYCA MOBILE may, at its discretion, charge 10 Euros for replacement of a SIM Card when the Customer has been responsible for the misuse, damage or loss of the original SIM Card. Get everything done with a single Bundle Package from Lycamobile Belgium. Prices are in Euro, VAT applies at the time of purchase and recharge values. New customers SIM with Bundle: 20. Lycamobile offers this national plan with thousands of MBs and other attractive resources at an affordable price. It is possible to use the offer when roaming in European Union countries (EU/EEA countries), but a maximum data limit of 7.3 GB will be applied. (d) All payments are to be made by the prescribed due date. 9.1 This Section 9 applies if and only if you contract with LYCA MOBILE, as a consumer that is, as an individual acting wholly or mainly outside your trade, business, craft or profession. Lycamobile Belgium brings this plan for users who dont need lots of data volume, minutes and SMS. 500Minutes to Mali, Senegal Orange, Ivory coast Orange, Morocco IAM and INWI. 0. Asia Plus : This bundle for just 10 serves as the best choice for people who make frequent international calls. identification data, contact data, data on the Customers use of LYCA MOBILE Services, data on the Customers communication traffic, billing and payment data, and technical data. LYCA MOBILE processes personal data relating to its Customers, e.g. Other usage will be charged at standard rates. LYCA MOBILE has no control or influence on the quality of the mobile telephony device. Payment Card Consent Agreement Payment Card Consent Agreement Details. The bundles are for non-commercial, private, personal use only. Existing Offline Customers failing auto-renewal and using top-up to purchase the bundle will receive only 7 GB. These general terms and conditions form an integral part of that Contract. 9.4 In order to cancel a contract on the basis described in this Section 9, you must inform LYCA MOBILE of your decision to withdraw or cancel (as the case may be). . Save your card details to proceed with Auto top-up. * Calls to Estonia & Slovenia prefix have not been included in the All In One 10. standard pay as you rates applies. To cancel Auto-renewal, dial *190# and follow the instructions. 4.7 Unless otherwise stated, if you do not use all your Allowance included in a Monthly Bundle Plan in the relevant month, any remaining Allowance expires and is forfeited (it cannot be transferred, refunded, exchanged, redeemed for cash or carried over into another month). With a LycaMobile monthly plan you are not tied to anything. Lycamobile Belgium All Data Bundles. 7.2 LYCA MOBILE will start providing the service from the moment the Contract is signed. Bundle effective from 19/08/2016. . A customer may have only one offer on their account and may not buy another during the 30 day validity period. This plan is paid upfront for a duration of 3 months, 6 months or 12 months. Its available for both new and existing users of Lycamobile Belgium. Recharging again within 3 months after the credit is frozen will unfreeze the call credit. Top-up online and get 10% of extra credit. Only data volume is different in it. EU/EEA roaming services are enabled for customers travelling for short stay such as a holiday or short business trip. Order your pay as you go SIM or top up online to get SIM offers 15.3 The Customer confirms that their credit or debit card and bank account details registered with LYCA MOBILE is owned by the Customer. Causing, or unknowingly allowing others to cause, any malicious or annoying call to either LYCA MOBILE or any of LYCA MOBILEs customers or others, including using the Network to send unsolicited insistent communications without reasonable cause; C. For the purpose of causing damage or harm to the operation of the Network over which the Services are provided; and D. The storage or distribution of information that does not belong to the Customer and that may be deemed to infringe the rights of a third party including the copyright of another person or other intellectual property rights (unless you have the prior consent of such third party). 12.3 LYCA MOBILEs files may be accessible to third parties who work in the name or on behalf of LYCA MOBILE. EU99) to 3535 If you don't have enough credit to buy the bundle you will be prompted to top-up and try again You will . 4367010. 2.1 LYCA MOBILE is obliged only to provide the necessary resources to ensure the proper operation of the Service. (Landline only to Slovenia, Slovakia) 1 Minute = 10 Unit for Bangladesh, Brazil, Nigeria, Pakistan. Simply choose the desired Lycamobile credit and pay securely with PayPal, Bancontact, Sofort, Mastercard (debit or credit card) or with one of the 23+ other secure payment methods. 4. The service is provided in the national territory of Belgium, outside the same the Customer agrees to receive the Roaming Service unless you state otherwise by calling the Customer Service free of charge. 1 Austria, 2 Belgium, 3 Bulgaria, 4 Canada, 5 China, 6 Croatia, 7 Cyprus, 8 Czech Republic, 9 Denmark, 10 Estonia, 11 Faroe Islands, 12 Finland, 13 France, 14 Germany, 15 Greece, 16 Hong Kong, 17 . Here are the most popular national bundles offering the best mix of calls and texts Ireland Plus STU SIM 4.50 For Sim with Purchase + 5 Renewals from 6th Renewal 11.25 till 17th Renewal The Lycamobile credit code you received from Recharge.com can be directly topped up on your mobile. After payment you will receive an e-mail with your Lycamobile code. If any changes in the consent agreement will be notified by SMS/Email These bundles bring all the resources such as SMS bucket, free calls nationwide, and data volume for Belgium users. In a few seconds you are connected to the world again with Lycamobile recharge codes. 5.1 Whenever required by the operating conditions or the organization of the Service, LYCA MOBILE may modify the technical characteristics of its Services. 609. 16.1 This contract may be modified prior a formal notice by LYCA MOBILE to the customer within one (1) month in advance via; MMS; SMS, e-mail or other available means, when there is a change in the service, its conditions and applicable regulations, or a change in the market. 4.2 A Customer will have a default Allowance limit to use out of Allowances, depending on the Monthly Bundle Plan contracted. For Plan T&C Click Here. Your Lyca Mobile number is also printed on the back of your SIM booklet. 12.2 The Customers personal data is processed for the following purposes: The performance of the Contract with the Customer and the delivery of the Services requested by the Customer, as well as the administration and management of the relationship with the Customer; This requires LYCA MOBILE to process your contact data, such as your name and address, and the personal data related to your billing and payment data.
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