Youll have the opportunity to help thousands of people live their dream of owning a successful home business. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Relationships are built on a strong foundation of trust and Director of Customer Care, healthcare organization. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Knowledge Base. Want to become a Liveops agent? Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. View our background and credit check requirements here. The cons are being able to work in your own home. Log in. I use the money to take my grandchildren shopping or on day trips. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Your patients health is your top priority. You are paid for talk time only and without talk time, there is no pay. We use cookies to improve your experience on our website. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Im also a nurse. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Efficient. Were committed to earning the right to grow with you by being relentlessly results-driven. Password. There are no benefits, no vacation pay, no paid training. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Find Out How & Apply . However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Returns the exact phrase match within quotes. The hardest part of the job is when the call volume is low. When unexpected events occur like global pandemics health needs can rapidly change. Want to become a Liveops agent? At WebCE, we are passionate about delivering exceptional professional development solutions. The world class support of Liveops and unparalleled access to world-renowned clients. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. With Liveops Nation behind you, the. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Cons. LiveOps will not sell or share your information with third parties for marketing purposes. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Liveops energizes agents through rewards and recognition. My only issues with liveops is the pay amount and the delay in receiving my pay. Save my name, email, and website in this browser for the next time I comment. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Liveops mobilizes reliable, brand-certified agents. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Thats what were there for. Talent deserves opportunity. Attack Protection. We call this agent community Liveops Nation. best www.shiftboard.com. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The agent community comes together . We source for impact by empowering and celebrating those with initiative. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The agent community sits at the core, and we dont take this lightly. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Job Work/Life Balance. VirtualFlex is more than just a contact center model. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Note from the editor: The author, Shelly Strom, is a longtime freelance . Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Click here for technical info. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Dont let the next surprise get in the way of delivering a great customer experience. View our background requirements here. Liveops Job Board. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Contact UsBecome an Agent. Thank you for sharing your experience with everyone! Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. 1099 Independent Contractor offers no benefits, Paid by the minute. Go Further; Marketplace. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Its why weve led the industry in virtual flex agent services for more than 20 years. Liveops Okta. So how much can you earn? Connect with us to find out how VirtualFlex can help you build your brand with every interaction. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. The background/credit check requires a $45 processing fee paid directly to our vendor. Push either the users Okta password or a randomly generated password to the app. We didnt just evolve the remote contact center model, we revolutionized it. Liveops Nation agent news. We use cookies to improve your experience on our website. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. If you love helping improve peoples lives we want you to work with us. You are using an unsupported browser. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Scottsdale, AZ liveops.com Joined January 2009. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. They are empathetic and committed to each interaction with your customers. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Disability Plans, Learning Opportunities Your connection to your customers/clients is the most important part of your job. Tuition Reimbursement. HSA and PPO Options Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Excellent company! Login here. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. Sign-On: Liveops Agent Services LLC Site. 7,827 Followers. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. As an agent with Liveops, you are a self-employed independent contractor, not an employee. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. This login is to access our Shiftboard online scheduling and people management system. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops.
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