Earning potential. Liveops is a recognized thought leader in the virtual contact center and customer service industries. This means you can choose when, where, and how often to work! Come on board! The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. This means you can choose when, where, and how often to work! They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. I wish there was some type of base pay. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Be a superhero sales agent with great earning potential. Login here. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Reach out to us. Copyright 2023 Okta. Easy global collaboration. Browse case studies, customer service tips and other helpful resources for enterprises. Login to know the status of the ticket. It was as simple as they said, adds Myers. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Existing Duo Security enrollments. Remember me. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. The freedom of an entrepreneur. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. GM Regional Customer Care Operations, major utility. Liveops employees can directly contribute to the success of students journeys through college into . Enterprise Solutions. Hello, Liveops. This field is for validation purposes and should be left unchanged. Their consistency, professionalism and customer service are unparalleled in the industry. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Universal Login. To accept cookies continue browsing as normal. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Autonomy. If there are system issues, you will not get paid. Need to plan around other commitments? Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. When I started it, my team said, Youre crazy. By Veronicas pandemic story is unfortunately all too common. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. . For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Some clients also pay commissions. Best of Antivirus Software. Apply now and a member of our team will work quickly to review your application and provide next steps. Want to become a Liveops agent? If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Go Further; Marketplace. Liveops is a legitimate company. Mobile first. Looks like you have Javascript turned off! Goodbye long commutes, rigid schedules, and busybody managers. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. process. We couldnt have done it without Openforce. Money is amazing, but like every job there are flaws. Support. You may also receive performance-based pay or other incentives. We understand the complex nature of managing independent contractors. To find out more, read our Privacy Policy and Cookie Policy. All rights reserved. Public Relations e-mail (press@liveops.com) Locations. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Unlimited Flex Vacation New Parent Leave Protection. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. I still love it., I strongly recommend not working for this company. The more investment you make in yourself, the greater the reward. Want to become a Liveops agent? What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). The amount of paper eliminated alone was a huge benefit. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? We use cookies to improve your experience on our website. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Forgot password? Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Learn about Liveops Enterprise Solutions Click Here . Still have questions? See Capabilities for more details. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Guide customers through the claims process. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Liveops SWA Array Overview This app integration supports Single Sign-On. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Join Liveops Nation and experience the freedom and autonomy of being self-employed! My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Functionality Add this integration to enable authentication and provisioning capabilities. View our background requirements here. Client opportunities may have additional requirements, including expanded client-specific certification. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Login. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Sign an Independent Contractor Agreement. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. One where youre provided with free warm leads? Pros. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. No problem. Login. TMCF is the nation's largest organization exclusively representing the Black College Community. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Flexibility. You can actually enable a person to get to an application through the Okta platform. GROW YOUR BUSINESS Well learn about your business and help guide the best solutions based on your needs. Keep in mind, the more you service, the higher your earning potential! As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Find Out How & Apply . Agent Login Username / Email Forgot password? Customers sometimes need to speak with a live agent. Onboarding employees has become much more efficient. I like feeling like Im helping people all from the comfort of home. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales But, the site does not guarantee that youll take calls during those hours. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Discipline and setting expectations of yourself are key to working from home. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Login - LiveOps Inc. This means you can choose when, where, and how often to work! But we were just relentless, and in one year we moved all of our workloads to the cloud. Then, this is the place where you can find some sources which provide detailed information. Across the web. Improving Peoples Lives. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Press & Media. Secure your consumer and SaaS apps, while creating optimized digital experiences. Provide support to users of top tax software providers. Earning potential. Join Liveops Nation and experience the freedom and autonomy of being self-employed! If you have not created a ticket yet then you would need to register or create a new ticket to begin. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. I trust them and look forward to more cooperation and partnership in the future. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Main hustle or side gig its all up to you. The typical military family moves every two or three years. Enjoy the freedom of being your own boss. Users verify their identity by . Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Use your email address or username and password to sign into your WebCE learning center account. With Okta we're able to quickly deploy tools to new employees. Work from home. HSA and PPO Options National and Local Networks Retirement. Find Out How & Apply . Apr 04, 22 (Updated: Sep 19, 22) Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. You are paid the the talk/email minute when working so your pay for each day will vary. Copyright 2023 Liveops, Inc. All rights reserved. After all, says Myers, Okta is arguably the most successful application weve ever deployed. To accept cookies continue browsing as normal. Its why weve led the industry in virtual flex agent services for more than 20 years. Enjoy the freedom and flexibility of being your own boss. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Connect and protect your employees, contractors, and business partners with Identity-powered security. Okta goes so much further than other providers, Huckabay says. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Facilitating collaboration and communication with the best available solutions was another key goal. Our developer community is here for you. Since you are self-employed, you are in control of your profits and losses. Pros. Across the country. He sees a role for Okta in all of it. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Login. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Reach out to us. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. They have to be accessible, easy to use, secure, and platform agnostic. https://join.liveops.com/work-from-home-call-center-jobs/ Liveops Nation - Virtual Call Center Community. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Attack Protection. Freedom. Forgot your password? john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Set your own schedule to work around your life. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Login. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Director of Customer Care, healthcare organization. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Outspoken. management. To find out more, read our Privacy Policy and Cookie Policy. Find top links about Liveops Nation Login along with social links, FAQs, and more. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Liveops | Okta . Liveops Nation Login. I don't mind the extra training if they had compensation for it. Intelligent Independent Contractor No matter what industry, use case, or level of support you need, weve got you covered. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. IT Support You are using an unsupported browser. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Documenting details of calls and customer interactions. This was a tight category! Companies across a variety of industries trust Liveops to provide virtual contact center services. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Learn more about how Liveops virtual contact center solutions can scale your business. Get Directions Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Conducting inbound/outbound customer service calls. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Cons are having to provide your own equipment. Is Liveops nation legit? When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Copyright 2023 Liveops, Inc. All rights reserved. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Or, if, No college? Managing multiple systems, programs, and screens simultaneously. Username or Email Password. Login to track your existing support requests. fits your experience, personality, and preferences the best? As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Agent Sign-In. Still have questions? Copyright 2023 Liveops, Inc. All rights reserved. We'd have had to build out a lot of infrastructure. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. The integrations looked complex. Help patients get the most out of treatment plans. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Love the flexibility of the jobs, but wish training was paid. Then Liveops is looking for you! They love it because it does what it's supposed to do.. To have an identity management solution that wasn't cloud-based really wouldn't work for us. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Our Offices. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Or you do, but sit & sit with few to no calls?