No, concessionary bus passes are not accepted on the night Buses. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. This will be. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Youll need to provide proof of identity. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY . I have moved out of Gloucestershire. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Your bus pass will be renewed automatically. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. In the unlikely event that your pass does not arrive, you should call. N94. You can find your renewal code located in the box towards the bottom of your renewal letter. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. If you have not received either a letter or full pack call us straight away on 01452 426265. We will need to see evidence of your new address. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Please ensure that you keep us informed of any changes to your name or address. Can I use my bus pass on Park and Ride Services and Airport Transport Services? We only need this if you want us to contact you and we won't keep it once we've replied. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. How do I apply for a disabled persons bus pass? Copyright Lancashire County Council 2022. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. You have moved since your last bus pass was issued and not informed us. Renewing, updating or cancelling a bus pass. Blackburn with Darwen: If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Disabled person's bus pass There's no central provider of the disabled person's bus pass. I am an age-related bus pass holder and my current bus pass is due to expire soon. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Apply for or renew your bus pass. Using your card. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Free travel before 9.30 am on infrequent services. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Where can I get a bus pass for an older person? You can start using your new pass immediately, just like you would with a new debit or credit card. These cookies will be stored in your browser only with your consent. Please check with the county council in the area you plan to visit. Username Password Forgotten your Password? However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. In London, you can use your card on buses but not on the Underground Train services. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. This should include: -. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. GCC understand there was a discount being offered for some local train travel. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Can I use my OAP bus pass on trains? "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. If you dont provide us with evidence, your new pass will be delayed. Dont include personal or financial information like your National Insurance number or credit card details. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. We also use cookies set by other sites to help us deliver content from their services. Are senior bus passes renewed automatically? You can apply for a replacement bus pass by filling in the lost bus pass application form. The day and date you experienced difficulties. We send out renewed passes by the end of March. Collecting an application form from your local library. How did the American colonies actually win the war and gain their Independence from Britain? There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Completed renewal forms will be processed and new vouchers issued approx. I have applied for my new bus pass, what should I do with my current pass? Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Please let us know if you no longer require a bus pass. All young disabled pass holders must provide a new photo if they wish to renew. passes that expire between January and March are in the process of being issued I have moved into Gloucestershire. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. The form will ask for a new passport-sized photo, which will be printed on their new card. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. 4 Apply online. Blackpool: It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. all that. Our free email alerts will help keep you up to date with the things that matter to you. If you move address, update the details on your bus pass at least three weeks before the renewal date. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. You should have received all the information you need by now. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. It costs 10 for a new card. However, you may visit "Cookie Settings" to provide a controlled consent. If it has already expired, please call 0345 678 9088 to arrange a renewal. If you have any problems using your card, it will be necessary for you to contact the bus company directly. You will need to apply to your new local authority for a new pass. Forgotten your Username? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. You will need to apply to this authority for a new pass. We will post your renewed bus pass 18days before the old one expires. Your browser does not allow scripting so some of the features of this page may not work. If you email us please confirm your date of birth and current address in the email so we can fully check our records. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If you've had a concessionary bus pass for the last five years, you might . We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. This cookie is set by GDPR Cookie Consent plugin. What type of medicine do you put on a burn? It does not store any personal data. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. No, your bus pass cannot be used on National Express services. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Bus The cookie is used to store the user consent for the cookies in the category "Other. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Older person's bus pass renewal. How much longer should the Sun remain in its stable phase? You'll need your current pass in order to renew. This Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Update or cancel a card. Your pass will be automatically renewed if you have used it within the last 13 months. You should have receive your renewal form by mid-February. Application forms for the 'English National Concessionary Travel Scheme . However, you may not be allowed to use your bus pass on night buses i.e. March 2023 renewals. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. We apologise for any inconvenience that this situation may have caused you. This cookie is set by GDPR Cookie Consent plugin. No it is not possible to issue an age-related bus pass "with companion" entitlement. What is the cause of the card not working? Unemployed people. The pass is valid for the journey being undertaken, for example at the right time of day. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. This form can be completed and returned in the envelope provided with your form. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Are you struggling with the cost of living crisis? What do I do with a bus pass which is no longer needed? You can apply for a disabled persons bus pass if you are a Medway resident. Your new pass will be valid for 2years. igo card for 11 to 16 year olds. I am a disabled pass holder, will I receive a bus pass renewal letter? When can I use my concessionary bus pass in Gloucestershire? If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. The new pass is free. *A. We also use third-party cookies that help us analyze and understand how you use this website. It is not valid in Wales* or Scotland. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. It is no longer. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Some bus services are changing. However, GCC has not been involved in this. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Essex County Council is not responsible for this. Continuing eligibility for a pass issued due to a . Age-related pass or vouchers. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. How long will my new bus pass be valid for? If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. The county council will not reimburse you for any charges levied by medical specialists or advocates. Where you caught it and at what time, along with your destination. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. My age-related pass has now expired but I have not received a new one. Major investment in boroughs schools continues! The cards offer older and disabled people free travel in the capital Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Read and contribute to the 20 readers' comments . Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Can I use my pass on Trains? Login to renew or manage your Bus Pass and to keep your details up to date. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. five years To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. You should continue to use your current pass, but then cut it up once your new pass arrives. Can I use my pass on Trains? Most young disabled (under 16) pass holders should have received a short form to return. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. For assistance with new applications: (Click the arrows below to reveal the answers). If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You can apply for your renewal bus pass online. 3 Post office. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Click or tap the rating which best represents your experience. What do I do about my concessionary bus pass? Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Lancashire: You don't have to do anything, unless you have moved since we sent you your last pass. Your new pass will be not sent until a week before your old. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. current pass expires so pass holders dont need to do anything, just wait for a However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Our English bus passes are not accepted in Scotland and vice versa. You may be eligible for financial support. Unable to drive for reasons of medical fitness. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. This might be a letter confirming your eligibility and asking if you wish to renew. If your current bus pass is due to expire within the next month, this is an indication that we . Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. You will receive your pass by post within 5 working days. You can apply for your renewal bus pass online. Call us on 0345 200 0388 for an application form or for assistance completing one. Disability-related passes can be valid for 1 - 5 years. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Learning impairment that has resulted in an arrested state of development before adulthood. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Open all. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. What time can I use my bus pass outside of Gloucestershire? What should I do?
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