https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Or, should I try to handle it through Sprint (since they own the debt). Show proof if you have. If so how did you proceed? I am a bot, and this action was performed automatically. Apparently it's some kind of credit card or something. I confirmed with T-Mobile that my account is 0. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! As of April 1st, 2020, Sprint is now part of T-Mobile! I would just continue trying and hope to get someone who will delete. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. A link has directed you to this review. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. How long does it take for my credit report to update after I make a payment. If push comes to shove and you need to take legal action, its your word against the agencys. File your review. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. All rights reserved. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. How do I get them to delete their reporting. But we can send a letter out showing settled. Your credit score will be affected by this Company. Work with Sprint directly if they still own the debt. Sprint cannot make exceptions to this policy. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. bureaus (they were only reporting to two). Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. They are now reporting the account as $0 balance but refuse to remove the account . If you have an account with us, we're here to help! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Enjoy reading our tips and recommendations. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Will paying sprint remove collection? All rights reserved. Create an account to follow your favorite communities and start taking part in conversations. If it was sold, Convergent has the legal right to collect and to post on your reports. Improving your credit takes time, but its worth it. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. @new_earthThank you for sharing. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. If they agree that the entry is inaccurate, theyll remove it from your credit report. Some people have been lucky and it was deleted right away, though. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. More details on software and accessibility are available at WebAIM.org. Convergent Outsourcing is not a scam. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. :'(. You also are directed to manage your account at midlandcreditonline.com. If you would like to make payment online instead of over the phone, you may do so on our website. Learn more about obtaining detailed information about your account over the phone. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. One of our team members will walk you through the payment process and answer any questions you may have. Thank you for visiting Convergent Outsourcing to make a payment on your account. They're trying to collect $2,200.39 of which I have no idea what this is. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. I got a letter stating I owed monies to Sprint. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. That said, about six months later I decided to clean this up. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. These people need to be stopped. They might say yes or no. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. If they say no, you can still try further. Investigate this business and this Tom ** who could be a fake also. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. The agencies are much more likely to sue now then in the past, even over small debts. Were available to help by phone at 1-800-444-8485 or online through our contact form. This is your right under the FDCPA. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. Press J to jump to the feed. A lady called me from Convergent outsourcing about a Dish Network account. I called the Federal Bureau of Consumer Protection and filed a report. I received a letter from Convergent saying sprint placed my account with their office for collection. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Convergent Outsourcing Sprint bill . Learn more about Convergent Outsourcing or view your account with us online. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. Why Ripoff Report will not release author information! Maryland Residents: This agency is licensed as NMLS ID # 930053. FAQ. Convergent Outsourcing/Sprint Help Hi all. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Just wanted to share. I'd only worry if they fail to indicate that you paid the debt. Sprint Trainer at Convergent Outsourcing . Dorado, PR 00646, Metro Office Park Look at all the reviews. Convergent Outsourcing does not accept payment in exchange for credit deletion. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. Shortly after paying it off they noted on my credit report that the debt was cleared. More details on software and accessibility are available at WebAIM.org. Just updating my progress with Convergent. Convergent Outsourcing, Inc. is a debt collection agency. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. I need some advice on how to proceed with this collection account. Unfortunately, you cannot get your account number online at this time. In full! - Tell them you want to pay in full directly for your old bill. I have the same collections from sprint thru convergent outsourcing on my credit report. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. If you have an account with us, were here to help! SAVE THE CHAT! They are a scam. It may not be copied without the written permission of Ripoff Report. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. I have an old Sprint account that went into collections via Convergent Outsourcing. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please call us at 1-800-444-8485. Quick question! As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. This company Is willing to settle for half of what they say I owe. SCAM! They said according to sprints policy they cannot delete from the trade line. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. But, when I asked directly who she represented, she said she represented Convergent. Press question mark to learn the rest of the keyboard shortcuts. ConsumerAffairs is not a government agency. It dropped off after a while. For example, you may have a baby on the way or want to apply for a mortgage. Unsubscribe easily. With account paid and settled. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! They are more diverse with the types of debts they collect than most collection agencies. Convergent Outsourcing's other names He said he was looking for Teresa **. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. It was founded in 1950 and currently has about 2,300 employees across 12 offices. See reviews below to learn more or submit your own review. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. At this time, we can only discuss payment plans over the phone. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. If you have questions or need to make a change to your account. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". I asked if she was sure and she said yes. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. Our systems are updated and employees are informed when there are any changes made to the collection statutes. This is not correct as I owe no one anything or have any debt. Doubt they will remove it. This outsourcing the initial collections is not that uncommon. But like most debt collectors, it has a questionable reputation with its customers. It is on my credit report now. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Convergent Outsourcing help. If you weren't paying on it then it went to collections. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I paid them in full. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. They're just trying to meet their own metrics. Convergent Outsourcing is one of Americas leading collection agencies. Sprint sent account to collections, Convergent Outsourcing. I have been receiving calls periodically, have not answered these calls. If you weren't paying on it then it went to collections. Press J to jump to the feed. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. I had new devices on T-Mob so any blacklisting didn't affect me. Payment FAQs How do I find my account number? Unsubscribe at any time. GO over it with them and see what they got. Within 48 hours it was on my credit report dropping me almost 20 points. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business Dont click on those slick Ads! If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. The agent asked some questions, and at first I thought I was talking with someone from Sprint. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Except when it drops off the credit report. People would take advantge of it, skip a payment, and get a deletion. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. If this is the case, consider contacting a professional credit repair company. Originating in 1950, its current headquarters are in Renton, Washington. Read More . The consumer can also call and request a copy to be sent to their physical address or their email. Further information is available in our FICO Data Privacy Policy. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. If you have a valid email address on file with us, you will receive a password-protected receipt via email. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. After reading discussions on this forum, I spoke with Sprint and paid them directly. Wait. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I made arrangement to pay for some equipment for renting it, I did not owe them any money. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. I haven't heard of them turning anyone away on chat???? As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Convergent Outsourcing does not accept payment in exchange for credit deletion. If so, what's the best way to have them do this? In business since 1950, Convergent is one of Americas leading collections agencies. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. So I called the number listed he ask for last 4 of my SS# and address. The issue is, I never had an account with Sprint. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. I decided to call Sprint today. However, there may be instances where credit reporting agencies take a few weeks to provide updates. Further information is available in our FICO Data Privacy Policy. So I wonder what step to take to file a claim against this company. We have reviewed the complaint and the related matter. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. thanks, just paid it. FTC's website on credit. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. You may try a GW campaign with OC. It often has more success because of its industry knowledge and negotiation tactics. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. I called Sprint to get some information on the account. Convergent Outsourcing is a debt collection agency that's been in business since 1950. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Watch to learn more! - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. Get buying tips about Debt Collection Agencies delivered to your inbox. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Convergent Outsourcing can only contact you under the specifications of the FDCPA. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. . Many factors affect your FICO Scores and the interest rates you may receive. These notices included your right to dispute the balance owed. I paid them a lump sum to settle the account. I suspect the contract was hidden in the purchase of the I pad. I was told I owed Cox communications 200 dollars from over 5 years ago. It believes youre more likely to pay if youre desperate to get rid of it. Least it wont be counted as owed any longer and can age off in time. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. IF they said yes, it would be deleted, confirm with them again after paying. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. FAQs Of course, things are a little different now after the pandemic. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. Its location on this page may change next time you visit. Tell us has your experience with this business or person been good? The only advice I can offer you is not to feed into their urgency. And I owe them money. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Work with Lemberg Law out of Wilton, CT. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments.