All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. They get rated as buyers to. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. Any outfit that locks you in this tightly cant be trusted in my opinion! I have given up trying to get back my money. Mercari provides its users with an environment where they can trade safely and securely. . Short story is Mercaris customer support, especially for a buyer, has got worse over time. Both seller and Mercari profit off corny scams. Coach Purse Buyer beware. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Hopefully, this guide helps you with your online selling journey. Mercari may not be used to sell any of the following products or services: Note: Any item may be removed at the discretion of the company. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. These are items that copy the styling but do not purport to be originals. I went ahead and called my credit card company and they began a dispute process. Mercari itself is a legit e-commerce marketplace to buy and sell products. In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. If you want to use the app you must be ready to share your: Note that Mercari is currently only available in the United States, the United Kingdom and Japan. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. This is the last response from Mercari: The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Seller acted intentionally or not. Heavy, bulky items. They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". We recommend opting into messages from our team to stay up-to-date on your listings and orders. Mercari provides labels for the Cant get a hold of Mercari via phone nor chat. or selling lottery tickets and pull tabs. So far, I have been happy with my purchases. Start with a wide shot, and then get closer to show your potential buyer the details of the item. Because it was the weekend, I was not able to take the photos. They see what is being messaged between buyer and seller. There is no buyer protection and we will not be buying anything there in the future. I was scammed by a seller on Mercari. Read the 8 tips below on how to sell on Mercari fast. remove the listing and cancel any related transactions up to and including It is important to know exactly what youre going to receive in your order box. 5 Common Mercari Scams & How To Avoid Them - CheckPeople I have sold more then buy I am an online seller (just not on Mercari) and I would never treat a customer this way. Hopefully they contact you about it. Never have they released money to a seller the day you bought it!! 6 surprising things you can sell on Mercari Part of their agreement with approved vendors is that these "seconds" cannot be described or sold as a genuine and perfect original. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. But they give you 3 days to rate them. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. I am very impressed with the platform and those the sellers so far. No wonder eBay sellers hate people with PO BOX address. I was swindled and scammed. This item was not damaged in shipping. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. DO NOT EVER buy using this platform. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. They refuse to cooperate and insist that the credits are there, but they arent. A secure system for buying and selling. On the 9th Mercari responded the following: I already had a mens size 9 boot and ordered these because they were a different color. Payments are processed on the site, preventing fraud or scamming people through the site. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. The most important part of this section is the listing title, because its what buyers initially see. I have the know how and they owe me $69 I am no victim and never will be. (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. Thanks again Benjamin and everyone! have you tried contacting Mercari about proofing that it's authentic? If an item is damaged, disclose this very early on. Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. This thread is almost 4 years old, so if you have additional questions, please start a new thread. Last week I was reported for counterfeit items and my account was suspended. And this particular seller STILL has not sent my items after four days! Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. And, given your blog is Create an account to follow your favorite communities and start taking part in conversations. Things can surprise you with their true weight (both bigger AND smaller), and choosing shipping based on actual . The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . Another situation the seller did not send I cancelled and got the refund. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. list of prohibited items. Selling any product under the prohibited list is forbidden on most e-commerce websites. I went through paypal to get my money back. New tracking did not show up, so emailed again. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. Now that you know their marketplace guidelines, lets get to know their policies. FDA restricted items such as food, homemade food, food supplements, I am currently dealing with this issue. Second one never arrived. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years Dont wait and get yourself into my situation. Every time I try to sell the page you have reached 600. The short film Where Can I Sell Replica Watches is a song of the most popular movie, you saw a few years in recent years. Can I recover my money from Mercari? So they have denied my return and refund request. I would say that 50 percent maybe more of the jordans on mercari are fakes. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. All we did was to buy a product off of the Mercari platformwe were required to create an account. Mercari sucks. and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Your submission has been automatically removed because your account is less than one day old. To be submitted within 24 hrs. Where to Sell the Clothes You KonMari'd From Your Home - Real Simple Just got burned by the Mercari system. If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Is Mercari Legit? (Know This To AVOID Getting SCAMMED) - Ecomsay In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. I wrote the page on Instagram and asked them if they sold me the shirt because I thought it came from an older lady from New Jersey and they said yes they sold me the shirt & that particular lady is someone who gets a commission selling for them . She sent me damaged goods and Mercari protected her. Therefore, you have to ensure that the buyer/seller is trustworthy. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. Still waiting for an explanation of how my card was used. Easy as that. Counterfeit goods or goods infringing on a third party's intellectual Hit your target markets bullseye and claim your. If you receive a notice about an indefinite suspension, Mercari has banned your account. There is basically no way to contact the compliance team and talk to them directly. He even went so far as having the post office send me a tracking number which turned out to be invalid. Then Mercari said it was over their 3 day allowance for returns. Now of course I cant even leave feedback about this seller. Yes, you can trust Mercari but not the sellers/buyers on their platform. I was scammed all the way around and am now out $500. Find a 9-step-by-step simple guide on how to sell on Mercari below. I did not reach 600. I have an item I want to return for the reason it is not as described. tracking number incorrect, ordered a few weeks ago, still hasnt come. Save yourself some real money and buy on eBay. Mercari executives including John Langerling are millionaires! I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! Credit card companies offer buyer protection to save you from fraudulent purchases. I even sent their rap sheets. #m13166668176 for $ 27.00 plus tax and shipping cost. Just curious. Think you dont have anything worth selling? So basically they're useless, powerless, to do anything about most situations. Seasonal Decor. I live in ID and that was the address on the order. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. The second computer still hasnt arrived. You can of course flip items too: buy something online you will later sell for a higher price. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Ariz. Sheriff: 'You Have to Stop Saying The Border is Secure,' It 'Is Let me further explain and maybe it would help you . Mercari also vouches that any seller will get paid. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. Thank you for this article. BUYER BEWARE! The second time the buyer canceled it on the 3rd day but no reason provided. DONT USE!!! My son does not have his item or the payment for it. You can also throw in some personal anecdotes or explain why you loved the item. How to sell Candy and Snacks for Mercari Pro Sellers - Randy Dreammaker This is fraud and theft protected by a big platform. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. We would like to show you a description here but the site won't allow us. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Youre welcome, Deborah. You have so many different sellers selling bootleg copies of movies and tv shows. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Shipping was slow. I thought it was strange the buyer asked no questions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. Sign up now with a 3-day money-back guarantee! If a Seller lists a prohibited item, it will be Add your suggestions on how the items can be used or reused. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. When I got them I immediately noticed they were not mens boots but womens boots. And they said yes it would fit yours. Mercari is passionate about sustainability. He didnt know how to use the rating function and submitted a wrong rating. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. You can view ourwebsiteor have a chat with us throughMessenger. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. ), Items used for identity theft or scammers, Financial products (ex. They know dam$ well that youre PAYING, to sell & ship if you take those deals. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. The S&P index shows Mercari in a steep downward decline. If I had verifiable proof of authenticity, Id consider doing it just to teach him a lesson (though thatd just cost me even more money/time). Just wanted first to thank you for your comprehensive but clean explanation of Mercari. It's honestly a dying company. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period).